Flawk Privacy Notice
Last updated: October 14, 2024
Flawk America LLC ("Flawk," "we," "us," or "our") respects your concerns about privacy. This Online Privacy Notice (the "Notice") applies to personal data we collect on www.Flawk.com (the "Site") and via our intelligent Flawk screens in the United States. The Notice describes the types of personal data we obtain, how we use it, and with whom we share it. It also explains the rights you may have and how you can contact us about our privacy practices.
US: Flawk America LLC | Email: privacy@flawk.com
Information You Provide Directly
We collect personal data that you choose to provide to us through the Site or during customer interactions, including:
- Your first and last name
- Physical address
- Email address
- Telephone number
- Billing information
This information is provided when you:
- Register on the Site to create a User Account
- Fill out forms on the Site (surveys, competitions)
- Sign up for marketing communications
- Make purchases or attend events
- Communicate with us (email, social media, etc.)
Information Collected Automatically
When you visit our Site, we may automatically collect data using cookies, tracking pixels, and web beacons, such as:
- IP address, browser type, and device information
- Pages viewed, referring websites, and session duration
- Cookie identifiers and usage patterns
Information from Third Parties
We may obtain personal data from third parties, including affiliates, business partners, and publicly available social media profiles.
The personal data you provide varies by context:
- Account registration: Name, email, preferences (contract performance)
- Marketing sign-up: Name, email, contact preferences (consent)
- Purchases: Name, email, phone, postal address (contract performance)
- App orders: Name, email, phone, postal address (contract performance)
We use your information for various purposes, including:
- Responding to inquiries and providing customer support
- Sending marketing and promotional communications (with consent)
- Improving services and developing new features
- Performing market research and analytics
We do not sell your personal data. We may share data with:
- Other Flawk group companies
- Service providers (e.g., payment processors, hosting)
- Legal authorities, when required by law
We retain your personal data for the duration necessary to fulfill the purposes outlined in this Notice, typically:
- Purchase records: Stored for 7 years
- Marketing data: Until opt-out or 2 years of inactivity
- Analytics data: Anonymized immediately
Depending on your state, you may have rights such as:
- Right to access personal information
- Right to delete personal data
- Right to opt-out of sale of personal information
We may update this Notice at any time and will post the revised version with a new "Last updated" date.
If you have questions about this Privacy Notice, please contact us at privacy@flawk.com