Flawk Privacy Notice

Last updated: October 14, 2024

Flawk America LLC ("Flawk," "we," "us," or "our") respects your concerns about privacy. This Online Privacy Notice (the "Notice") applies to personal data we collect on www.Flawk.com (the "Site") and via our intelligent Flawk screens in the United States. The Notice describes the types of personal data we obtain, how we use it, and with whom we share it. It also explains the rights you may have and how you can contact us about our privacy practices.

Data Controller

US: Flawk America LLC | Email: privacy@flawk.com

1. How We Obtain Information About You

Information You Provide Directly

We collect personal data that you choose to provide to us through the Site or during customer interactions, including:

  • Your first and last name
  • Physical address
  • Email address
  • Telephone number
  • Billing information

This information is provided when you:

  • Register on the Site to create a User Account
  • Fill out forms on the Site (surveys, competitions)
  • Sign up for marketing communications
  • Make purchases or attend events
  • Communicate with us (email, social media, etc.)

Information Collected Automatically

When you visit our Site, we may automatically collect data using cookies, tracking pixels, and web beacons, such as:

  • IP address, browser type, and device information
  • Pages viewed, referring websites, and session duration
  • Cookie identifiers and usage patterns

Information from Third Parties

We may obtain personal data from third parties, including affiliates, business partners, and publicly available social media profiles.

2. Information We Obtain

The personal data you provide varies by context:

  • Account registration: Name, email, preferences (contract performance)
  • Marketing sign-up: Name, email, contact preferences (consent)
  • Purchases: Name, email, phone, postal address (contract performance)
  • App orders: Name, email, phone, postal address (contract performance)
3. How We Use Information That We Obtain

We use your information for various purposes, including:

  • Responding to inquiries and providing customer support
  • Sending marketing and promotional communications (with consent)
  • Improving services and developing new features
  • Performing market research and analytics
4. Information We Share

We do not sell your personal data. We may share data with:

  • Other Flawk group companies
  • Service providers (e.g., payment processors, hosting)
  • Legal authorities, when required by law
5. How Long We Keep Information

We retain your personal data for the duration necessary to fulfill the purposes outlined in this Notice, typically:

  • Purchase records: Stored for 7 years
  • Marketing data: Until opt-out or 2 years of inactivity
  • Analytics data: Anonymized immediately
6. Your U.S. Privacy Rights

Depending on your state, you may have rights such as:

  • Right to access personal information
  • Right to delete personal data
  • Right to opt-out of sale of personal information
7. Updates to This Notice

We may update this Notice at any time and will post the revised version with a new "Last updated" date.

8. How to Contact Us

If you have questions about this Privacy Notice, please contact us at privacy@flawk.com